Feb 2024 - Aug 2024

Service Design

My MA UX and Service Design major project developed from my interest in the journey at the end of life.

Stardust is a service focused on improving the experience of palliative and end-of-life care in the community. It offers facilitated advance care planning sessions, local death awareness events, and easy access to palliative care resources.

UX Vision Statement

I believe there is an opportunity to design a service for patients and their families that facilitates early care planning and provides support throughout the end-of-life journey, overcoming the sense of loss and uncertainty from misconceptions, unpreparedness, and lack of awareness so they can have an improved end-of-life experience, resulting in a good death and enhanced well-being.

Tips
What is palliative care?

Palliative care focuses on improving comfort and support for patients and families facing life-threatening illnesses. It addresses physical, emotional, social, and spiritual needs to enhance quality of life for both patients and their caregivers, rather than aiming to cure the illness.